Terms of Use

1. Agreeing to these terms

These Terms of Use ("Terms") apply when you visit or use greenflagdigital.com, one.greenflagdigital.com (GFD ONE) and the pages, tools, forms and downloads on them (the "Sites"). By using the Sites, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Sites. If you use the Sites for a company, you confirm you can accept these Terms for it.

Signed-in use of the GFD ONE client portal is covered by our Client Portal Terms. Paid work is covered by your order form, proposal or statement of work (your "Order"). If these Terms conflict with your Order, your Order wins.

2. Who we are

The Sites are run by Green Flag Digital LLC ("Green Flag Digital", "we", "us"), a search, AI visibility and digital PR agency based in San Diego, California.

3. Who can use the Sites

The Sites are for businesses and professionals. You must be at least 18 to use them.

4. Free resources and Quick Looks

We offer free resources, such as guides, templates, audit spreadsheets, board decks and our "Quick Look" AI visibility report (together, "Free Resources").

• Free Resources are for general information. They are provided as is, with no warranty of any kind.
• A Quick Look is a snapshot built from public data and AI tools at one point in time. AI answers, search results and rankings change often, so your results may differ when you check them.
• Results vary. Examples, benchmarks and estimates in Free Resources are not promises of any traffic, ranking, citation, coverage, lead or revenue result.
• We may change, limit or stop any Free Resource at any time, and we may decline a request (for example, duplicate, automated or out-of-scope requests).

5. AI-generated content

We use AI tools, such as Anthropic's Claude, to help research, draft and analyze content, including Quick Looks. People on our team review this work, but AI output can still contain errors, gaps or out-of-date information. Check anything important before you rely on it.

6. Not professional advice

Nothing on the Sites is legal, financial, tax, accounting or other professional advice. Content about privacy, advertising rules or platform policies is general information. Talk to your own advisers about your situation.

7. Our content and your license

The Sites and everything on them, including text, graphics, reports, templates, software and our logos, belong to Green Flag Digital or our licensors and are protected by intellectual property laws.

We give you a limited, personal, non-exclusive, non-transferable, revocable license to view the Sites and to download, copy and adapt Free Resources for internal use in your own business. You may not:

• sell, resell, sublicense or republish Free Resources, or offer them as your own product or service;
• remove our name, logo or copyright notices from them;
• use them to build a competing product or service.

You may quote short parts with credit and a link to the source page. "Green Flag Digital", "GFD ONE" and our logos are our trademarks; don't use them without our written permission.

8. What you send us

When you submit a website, domain, competitor, question or other information (for example, to request a Quick Look), you confirm you have the right to share it. You let us use it to provide what you asked for, to improve our services and as described in our Privacy Policy. If you send us ideas or feedback, we may use them without owing you anything.

9. Acceptable use

Don't:

• scrape, crawl, harvest or copy the Sites, our tools or their output by automated means (including bots, scripts and AI agents), except standard search engine indexing that follows our robots.txt;
• run requests through our free tools in bulk, use fake or other people's details, or try to get around limits;
• reverse engineer, overload, probe or interfere with the Sites or their security;
• use the Sites or Free Resources to train or improve an AI model, or to build a competing product;
• upload anything unlawful, harmful, infringing or containing malware;
• pretend to be someone else or misstate your connection to a company;
• use the Sites in any way that breaks the law or the rights of others.

We may block access, cancel requests or remove content if we believe these Terms have been broken.

10. Third-party links and platforms

The Sites link to and run on third-party sites and services, such as Meta (Facebook and Instagram), Google, LinkedIn, HubSpot and Stripe. Their own terms and privacy policies apply to them, and we aren't responsible for their content, availability or practices. A link isn't an endorsement. Search engines and AI platforms decide on their own what they show, and we don't control them.

11. Purchases, deposits and services

Paid products and services, including the AI Visibility Blueprint and monthly programs, are governed by your Order. Prices, deposits, payment timing, renewals, cancellation and refund terms (including for the Blueprint deposit) are as stated at checkout and in your Order. Payments are processed by Stripe under its terms. Unless your Order says otherwise, we don't guarantee any specific ranking, AI citation, media placement, traffic, lead or revenue result.

12. Testimonials, case studies and examples

Testimonials, case studies and examples on the Sites reflect specific clients, at specific times, with specific work and budgets. They are labeled as client results or illustrations. They are not typical or guaranteed outcomes, and your results will vary. Where a person giving a testimonial received anything of value, or has a relationship with us that affects how you'd read it, we say so. Some examples are anonymized or simplified to protect client confidentiality.

13. Disclaimer of warranties

To the fullest extent the law allows, the Sites, Free Resources and everything on them are provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or that the Sites will be uninterrupted, secure or error-free. Some places don't allow these exclusions, so some of them may not apply to you.

14. Limitation of liability

To the fullest extent the law allows:

• Green Flag Digital and its owners, team members and suppliers won't be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data, goodwill or business opportunities, arising from or related to the Sites or Free Resources, even if we were told they were possible.
• Our total liability for all claims arising from or related to the Sites or Free Resources is limited to the greater of (a) the amount you paid us for the specific item that gave rise to the claim in the 12 months before the claim, or (b) US $100.
• Liability for paid services is governed by your Order.
• Any claim about the Sites must be brought within one year after it arises, or it is permanently barred.

Nothing in these Terms limits liability that can't be limited by law, such as for fraud or willful misconduct.

15. Indemnity

You agree to defend, indemnify and hold harmless Green Flag Digital and its owners and team members from claims, losses and costs (including reasonable attorneys' fees) arising from your misuse of the Sites, your breach of these Terms, or content you submit.

16. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to conflict of law rules. Any dispute arising from these Terms or the Sites will be brought only in the state or federal courts located in San Diego County, California, and you and we consent to their jurisdiction.

17. Changes and ending access

We may update these Terms. We'll post the new version here and change the date at the top. If a change is significant, we'll give notice on the Sites. Changes apply from the date posted, and your continued use means you accept them. We may suspend or end your access to the Sites at any time. Sections 4 to 7 and 12 to 18 continue after access ends.

18. General

These Terms, our Privacy Policy and any Order are the whole agreement about the Sites. If part of these Terms is unenforceable, the rest still applies. Our not enforcing a term isn't a waiver. You may not transfer these Terms; we may transfer them with our business.

California users: under California Civil Code §1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (916) 445-1254 or (800) 952-5210.

19. Contact

Green Flag Digital LLC, 10089 Willow Creek Rd #200, San Diego, California 92131, United States Email: privacy@greenflagdigital.com